Refund policy

At Sitvora Ergonomics, we want you to be completely satisfied with your purchase.

Replacement Policy

• If a product is damaged, it will be replaced.
• Items must be in original packaging with all accessories included.
• Proof of purchase (order number) is required.

Items Not Eligible for Replacement

• Items damaged due to misuse or improper assembly.
• Custom or modified orders.

Reporting a Damaged Product

• Contact us within 48 hours of delivery with photos of the defect.

How to Request a Replacement

• Email: support@sitvora.in
• Include your order number and reason for replacement.
• Our team will respond within 24-48 hours.